Recovering issued but unpaid PIX payments
Buyers who generate a PIX payment and don't pay get a WhatsApp reminder at the right time, without anyone on the team having to remember.
- Client
- Pedro Felix
- Type
- Automation & AI
- Status
- Designed and built
- Year
- 2026
- Stack
- MakeWebhooksWhatsAppChatwoot
Built for DPR agency projects
The challenge
Many people generated the PIX, got distracted and didn't pay. Money left on the table, and nobody had time to chase each one.
What I built
One flow listens to every PIX issued and paid; another runs periodically and only reaches out to those who haven't paid or been notified. No sitting in wait, which is costly and breaks easily.
Highlights
- →Three touches at the right time, with a bonus only on the last
- →Two independent flows, no costly and fragile waits
- →Message cap to protect the WhatsApp number
- →AI takes over when the customer replies
How it works
From PIX to reminder
- 1PIX emitido
the checkout notifies via webhook
- 2Data Store
stores who generated and who paid
- 3A cada 15 min
picks out who hasn't paid yet
- 4WhatsApp
reminders at 10 min, 2 h and 24 h
Want something like this for your business?
Message me on WhatsApp